Preamble

These general conditions of sale apply to all sales concluded on the CONTAINER HOUSE TRADING website.

The seller’s contact details are as follows:

Address……

The website sells the following products: Shipping container.

The customer declares having read and accepted the general conditions of sale prior to placing his order.

Validation of the order therefore constitutes acceptance of these general conditions of sale.

 

Article 1 – Principles

These general conditions express the entirety of the obligations of the parties. They constitute the sole basis of the commercial relationship between the parties, and, in this sense, the buyer is deemed to accept them without reservation.

The customer acknowledges having the capacity required to contract and acquire the products offered on the website.

These general terms and conditions of sale prevail over any other document, and in particular over the general terms and conditions of purchase. They apply, without restriction or reservation, to all services provided by the seller to professional or non-professional buyers.

The seller and the buyer agree that these general conditions govern their relationship exclusively. The seller reserves the right to modify its general conditions from time to time. They will be applicable as soon as they are posted online.

If a condition of sale were to be lacking, it would be considered to be governed by the practices in force in the distance selling sector whose companies have their headquarters in France.

These general conditions of sale are communicated to any buyer who requests them, in order to enable them to place an order.

These general conditions of sale are applicable until December 31, 2025.

 

Article 2 – Content

The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by the seller to the buyer.

These general conditions only apply to purchases made on this website and delivered exclusively in mainland France and Corsica. For any delivery to the French overseas departments and territories or outside France, it is advisable to report this in order to obtain a specific quote.

Article 3 – The Order

The buyer places his order online, from the online catalog and using the form on the site.

For the order to be validated, the buyer must accept, by clicking on the place indicated on the site, the present general conditions. Its acceptance will result in an order confirmation email from the seller, in accordance with the conditions described below.

The buyer will have to choose the delivery address. Payment is made by transfer or by credit card.

Any order implies acceptance of the prices and descriptions of the products available for sale. Any dispute on this point will occur within the framework of a possible exchange and the guarantees mentioned below.

In certain cases, including non-payment, incorrect address or other problem with the buyer’s account, the seller reserves the right to block the buyer’s order until the problem is resolved.

If an ordered product is unavailable, the buyer will be informed by email.

The cancellation of the order for this product and its possible refund will then be carried out, and the remainder of the order will remain firm.

For any questions regarding order tracking, the buyer can send an email to the following address:  support@henancancheindustry.com

Article 4 – Electronic Signature 

The online provision of the buyer’s bank details and the final validation will constitute proof of the buyer’s agreement. This will allow the seller to obtain the payment of the amounts due under the purchase order and will constitute signature and express acceptance of all operations carried out.

In the event of fraudulent use of bank details, the buyer is invited, as soon as this use is noted, to contact the seller by sending an email to the following address:   support@henancancheindustry.com

Article 5 – Confirmation of the Order

Contractual information will be confirmed by email at the latest at the time of delivery or, failing that, the address indicated by the buyer on the order form.

 

Article 6 –Proof of Transaction

The computerized records, stored in the seller’s computer systems under reasonable security conditions, will be considered as proof of communications and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.

 

Article 7 – Product Information

The products governed by these general conditions are those which appear on the seller’s website and which are indicated as sold and shipped by the seller. They are offered within the limit of available stocks.

The products are described and presented with the greatest possible accuracy. However, if errors or omissions may have occurred in this presentation, the seller cannot be held liable.

Product photographs are not contractually binding.

 

Article 8 – Prices

Calculation

The seller reserves the right to modify its prices at any time but undertakes to apply the rates in force indicated at the time of the order, subject to availability on that date. Prices are indicated in euros. Prices take into account the VAT applicable on the day of the order and any change in the applicable VAT rate will be automatically reflected in the price of the products in the online store.

Payment of the full price must be made when ordering. At no time may the amounts paid be considered as deposits or down payments.

If one or more taxes or contributions, particularly environmental ones, were to be created or modified, either upwards or downwards, this change could be reflected in the price of the products.

Deposit

Any order may give rise to the payment of a deposit, the terms of which will be set at the time of sale. Except in cases of force majeure, any cancellation of the order by the buyer outside the legal period of 14 days will not give rise to the reimbursement of this deposit provided.

 

Article 9 – Payment Method

Regulations

This is an order with payment obligation, which means that placing the order implies payment by the buyer. Payment for the order is made by bank transfer or by the buyer’s bank card. The buyer must enter their bank details in the space provided and confirm this entry. The seller reserves the right to suspend any order management and any delivery in the event of refusal of payment authorization by officially accredited organizations or in the event of non-payment. In particular, the seller reserves the right to make a delivery or honor an order from a buyer who has not fully or partially paid a previous order or with whom a payment dispute is currently being administered. The seller has set up an order verification procedure intended to ensure that no person uses another person’s bank details without their knowledge. As part of this verification, the buyer may be asked to send by email a copy of an identity document as well as proof of address. The order will then only be validated after receipt and verification by the seller of the parts sent.

The price is payable in full and in a single payment upon validation of the order unless otherwise agreed between the different parties. In this case the payment date will be mentioned on the invoice sent to the buyer.

Late Payment

Any delay in payment will result in the immediate payment of all sums owed to the seller by the buyer, without prejudice to any other action that the seller would be entitled to take, in this respect, against the buyer.

 

Article 10 – Availability of products

Except in cases of force majeure or during closing periods clearly announced on the home page of the site, shipping times will be, within the limit of available stocks, those indicated below. Shipping times run from the date of registration of the order indicated on the confirmation email.

In the event of a delay, the seller shall not be held liable for any reason whatsoever. Consequently, no claim for compensation of any nature whatsoever may be made by the buyer.

In the event of unavailability of the product ordered, the buyer will be informed as soon as possible and will have the option to cancel his order. The buyer will then have the choice of requesting either a refund of the sums paid within 30 days at the latest of their payment, or an exchange of the product.

 

Article 11 – Delivery terms

Delivery is only made after confirmation of payment by the seller’s banking institution.

It is provided within the time period specified in Article 10, from receipt by the seller of the purchase order.

Any delay exceeding 1 month may result in the sale being cancelled. Any deposits paid or payment made when ordering will then be returned to the buyer.

In the event of non-compliance with the above payment conditions, the seller may suspend or cancel the sale.

The products are delivered to the address indicated by the buyer on the order form, the buyer must ensure its accuracy. Any package returned to the seller due to an incorrect or incomplete delivery address will be reshipped at the buyer’s expense. The buyer may, at his request, obtain the sending of an invoice to the billing address and not to the delivery address, by validating the option provided for this purpose on the order form. If the buyer is absent on the day of delivery, the delivery person will leave a notice in the mailbox, which will allow the package to be collected at the place and during the period indicated.

If, at the time of delivery, the original packaging is damaged, torn, open, the buyer must then check the condition of the items. If they have been damaged, the buyer must refuse the package and note a reservation on the delivery slip. (Package refused because opened or damaged).

The buyer must indicate on the delivery note and in the form of handwritten reservations accompanied by his signature any anomaly concerning the delivery (damage, product missing from the delivery note, damaged package, broken products, etc.).

This verification is considered to have been carried out once the buyer, or a person authorized by him, has signed the delivery note.

The buyer must then confirm these reservations to the carrier by registered letter no later than two working days following receipt of the item(s) and send a copy of this letter to the seller at the address indicated in the legal notices of the site.

If the products need to be returned to the seller, they must be the subject of a return request to the seller within 14 working days following delivery. Any claim made outside this period will not be accepted. The return of the product will only be accepted for products in their original condition (packaging, accessories, instructions, etc.).

 

 

Article 12 – Delivery error

The buyer must make any claim for delivery errors and/or non-conformity of the products in nature or quality with the information on the order form to the seller on the same day of delivery or at the latest on the first working day following delivery. Any claim made after this deadline will be rejected.

The complaint can be made by contacting the seller by email at the following address:  support@containerhousetrading.org .

Any claim not made in accordance with the rules defined above and within the time limits specified cannot be taken into account and will release the seller from any liability towards the buyer.

Upon receipt of the complaint, the seller will send an email to the buyer for exchange of the product(s) concerned. The exchange of a product can only take place after the allocation of this email.

In the event of a delivery or exchange error, any product to be exchanged or refunded must be returned to the seller in its entirety and in its original packaging, in a tracked package, to our address.

Return costs are the responsibility of the seller.

 

Article 13 –  Product warranty

The seller guarantees the buyer against any lack of conformity of the services and hidden defects, arising from a design or supply defect of said services, excluding any negligence or fault of the buyer.

In any event, in the event that the seller’s liability is retained, the seller’s guarantee will be limited to the amount excluding tax paid by the buyer for the purchase of the goods.

 

Article 14 – Right of withdrawal

L

The professional buyer purchasing within the framework and for the needs of his profession benefits from the right of withdrawal only according to the exceptions of law 121-21 of the consumer code.

The private buyer benefits from the right of withdrawal which is 14 days from the validation of the order or from the delivery of the goods.

In both cases, the customer has 14 days after exercising his right by email to  support@henancancheindustry.com to return the goods in their original packaging, unopened, unused, undamaged… at his own expense.

Upon receipt of this, and after inspection of the goods, the seller will proceed to reimburse the amount paid by the customer.

 

Article 15 – Force majeure

Any circumstances beyond the control of the parties, preventing the execution of the normal conditions of their obligations, are considered as grounds for exemption from the parties’ obligations and result in their suspension.

The party invoking the circumstances referred to above must immediately notify the other party of their occurrence, as well as their disappearance. The following shall be considered as cases of force majeure: any irresistible facts or circumstances, external to the parties, unforeseeable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts. Expressly, the following are considered as cases of force majeure or fortuitous events, in addition to those usually accepted by the case law of French courts and tribunals: the blocking of means of transport or supply, earthquakes, fires, storms, floods, lightning, the shutdown of telecommunications networks or difficulties specific to telecommunications networks external to customers.

The parties will come together to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the force majeure event lasts more than three months, these general conditions may be terminated by the injured party.

 

Article 16 – Partial non-validation

If one or more clauses of these general conditions are held to be invalid or declared as such pursuant to a law, regulation or following a final decision of a competent court, the other clauses will retain their full force and scope.

 

Article 17 – Non-waiver

The fact that one of the two parties does not avail itself of a breach by the other party of any of the obligations referred to in these general conditions cannot be interpreted for the future as a waiver of the obligation in question.

 

Article 18 – Applicable law

These general conditions are subject to the application of French law.

The parties undertake to seek an amicable solution to any dispute which may arise from the interpretation or execution of the Contract.

If they fail to do so, the parties will submit their dispute to the Bordeaux commercial court.

 

Article 19 – Collecte des données personnelles

Data collected

The personal data collected on this site are as follows:

Opening an account: When creating the user account, their surname, first name, email address; telephone number, postal address;

Connection: when the user connects to the website, the latter records, in particular, his/her surname, first name, connection data, usage, location and payment data.

Profile: The use of the services provided on the website allows you to complete a profile, which may include an address and a telephone number.

Payment: as part of the payment for products and services offered on the website, the website records financial data relating to the user’s bank account or credit card.

Communication: When the website is used to communicate with other members, data concerning the user’s communication is subject to temporary storage.

Cookies: cookies are used, as part of the use of the site. The user has the possibility to deactivate cookies from the settings of his computer.

Use of personal data

The personal data collected from users is intended to provide the website’s services, improve them and maintain a secure environment. More specifically, the uses are as follows:

Access and use of the website by the user;

Management of the operation and optimization of the website;

Organization of the conditions of use and Payment Services;

Verification, identification and authentication of data transmitted by the user;

Offering the user to communicate with other users of the website;

Implementation of user support;

Personalization of services by displaying advertisements based on the user’s browsing history, according to their preferences;

Prevention and detection of fraud, malware (malicious software) and management of security incidents;

Management of possible disputes with users;

Sending commercial and advertising information, based on user preferences.

Sharing personal data with third parties

Personal data may be shared with third-party companies in the following cases:

When the user uses the payment services, for the implementation of these services, the website is in contact with third-party banking and financial companies with which it has entered into contracts;

When the user publishes, in the free comment areas of the website, information accessible to the public;

When the user authorizes a third party website to access his data;

When the website uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to the user’s data in the context of the performance of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data;

If required by law, the Site may carry out the transmission of data to respond to claims filed against the Website and to comply with administrative and judicial procedures;

If the Website is involved in a merger, acquisition, asset sale or bankruptcy proceeding, it may transfer or share some or all of its assets, including personal data. In such a case, users would be informed before personal data is transferred to a third party.

Security and Privacy

The website implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the site cannot guarantee the security of the transmission or storage of information on the Internet.

Implementation of user rights

In accordance with the applicable regulations on personal data, users have the following rights, which they can exercise at the following address:  support@containerhousetrading.org  :

They can update or delete their personal data by logging into their account and configuring their account settings;

They can delete the account by writing to the following address:  support@henancancheindustry.com . It should be noted that information shared with other users on the forums, may remain publicly visible on the website, even after the account is deleted;

They can exercise their right of access, to know the personal data concerning them, by writing to the address  support@henancancheindustry.com In this case, before implementing this right, the website may request proof of identity from the user in order to verify the accuracy;

If the personal data held by the website is inaccurate, they can request the updating of the information, by writing to the following address:  support@henancancheindustry.com ;

Users may request the deletion of their personal data, in accordance with applicable data protection laws, by writing to the following address:  support@henancancheindustry.com .

 

Evolution of this clause

The website reserves the right to make any changes to this personal data protection clause at any time. If a change is made to this personal data protection clause, the website undertakes to publish the new version on its site; The website will also inform users of the change by email, at least 15 days before the effective date; If the user does not agree with the terms of the new wording of the personal data protection clause, he or she has the option of deleting his or her account.